1. Introduction
This Privacy Policy explains how Carthage Car Hub processes information when you visit carthagecarhub.com, compare car rental offers, use the booking widget, or contact us about car rental services in Carthage, Tunisia. It also explains what data may be processed by booking technology providers and local rental companies that supply the vehicles shown on the site.
Carthage Car Hub is a car rental aggregator. We help users compare offers with no deposit, no credit card, debit card, cash payment, insurance, airport pickup, and hotel delivery options. We do not operate every rental car ourselves, and some services are provided by third-party rental suppliers or booking partners.
Last updated: July 2026.
2. Who Is Responsible for This Website
The website carthagecarhub.com is operated under the name Carthage Car Hub. For privacy questions, data requests, or support related to this website, you can contact us at book@carthagecarhub.com.
When you complete a booking through an embedded booking widget or a partner checkout, the relevant booking platform and the selected local rental company may also act as independent data controllers for the information they need to confirm, manage, and fulfill your reservation.
3. Information We May Collect
Depending on how you use the website, we or our partners may process the following categories of information:
- Contact details, such as your name, email address, phone number, and country of residence.
- Booking details, such as pickup location, return location, pickup date, return date, selected vehicle, selected extras, insurance package, and payment preferences.
- Driver details needed for a rental, such as age range, driving license information, and voucher details, where provided during booking or requested by the rental supplier.
- Travel details, such as flight number, hotel name, arrival time, delivery address, or airport pickup instructions when you choose airport or hotel delivery.
- Payment-related information processed by booking or payment providers. We do not intentionally store full payment card numbers on this website.
- Technical information, including IP address, device type, browser type, operating system, approximate location, referring page, pages viewed, click events, session data, and website performance logs.
- Support messages and correspondence when you contact us by email.
4. How Information Is Collected
Information may be collected directly from you when you fill in a booking form, use filters in the booking widget, request pickup at Tunis-Carthage International Airport, ask for hotel delivery, add insurance, choose a no deposit or no credit card offer, or contact us by email.
Some information is collected automatically through cookies, analytics scripts, server logs, browser storage, and similar technologies. Third-party booking widgets may also collect interaction data required to show available cars, calculate prices, and complete reservations.
5. How We Use Information
We use information for practical website and rental-related purposes, including to:
- Display car rental offers and availability for Carthage and Tunis-Carthage International Airport.
- Help you compare prices, car classes, pickup options, insurance, and payment conditions.
- Support bookings that may include no deposit, no credit card, debit card, cash payment, and full coverage options.
- Send or support booking confirmations, vouchers, pickup instructions, and rental supplier contact details.
- Respond to customer support requests and booking questions.
- Improve website layout, speed, content, search visibility, and user experience.
- Measure advertising, affiliate, and booking performance.
- Prevent misuse, spam, fraud, unauthorized access, and technical abuse.
- Comply with legal, tax, accounting, and regulatory obligations where applicable.
6. Legal Basis for Processing
Where privacy laws require a legal basis, we process personal information based on one or more of the following grounds:
- Performance of a contract or steps before entering a contract, such as processing a rental request or booking.
- Legitimate interests, such as operating the website, improving services, preventing fraud, and answering customer enquiries.
- Consent, where required for certain cookies, analytics, marketing, or optional communications.
- Compliance with legal obligations, such as accounting, tax, consumer protection, or lawful authority requests.
7. Booking Widget, Affiliate Links, and Rental Partners
The car search and booking functionality may be provided through an embedded LocalRent white label or affiliate booking widget. When you interact with that widget, information about your search, selected car, rental dates, pickup location, payment conditions, and booking may be processed by the booking technology provider and the rental supplier.
Each rental offer may have its own terms for deposit, no deposit availability, credit card requirements, debit card or cash payment, cancellation, mileage, fuel policy, included insurance, additional insurance, and full coverage. These terms are shown during the booking process and may be governed by the booking partner or local rental company.
If you follow a link to another website, including a booking partner, affiliate partner, map service, analytics provider, or external car rental website, that external website will process data under its own privacy policy. We are not responsible for the privacy practices of external websites.
8. Payments and Financial Information
Some bookings require an online prepayment, often a small part of the rental price, while the remaining balance may be paid to the rental supplier at pickup by debit card or cash if the selected offer allows it. Payment data is normally processed by payment providers or booking partners, not directly by Carthage Car Hub.
We do not request that you send full credit card numbers, card security codes, or bank passwords by email. If a rental supplier needs payment verification, it should be handled through the official booking or payment channel shown during checkout.
9. Cookies, Analytics, and Tracking Technologies
Cookies and similar technologies help the website function, remember technical preferences, load the booking widget, measure traffic, detect errors, and understand which pages and offers are useful to visitors.
We use Yandex.Metrika to analyze website traffic, user interaction, page performance, click behavior, and conversion-related events. Yandex.Metrika may process technical data such as IP address, device information, browser information, page URL, referrer, session events, and approximate location. Some sessions may be recorded in a way that helps us identify usability issues, but we aim to avoid collecting sensitive information through these tools.
You can control cookies through your browser settings. Blocking cookies may affect website performance, analytics accuracy, and booking widget functionality.
10. Data Sharing
We may share information with the following categories of recipients when necessary:
- Booking platforms and white label technology providers that power the car rental widget.
- Local and international rental companies that need information to confirm and provide the vehicle.
- Payment providers that process online prepayments or booking fees.
- Analytics and performance measurement providers, including Yandex.Metrika.
- Email, hosting, security, and technical service providers that help us operate the website.
- Professional advisers, authorities, or regulators if required by law or to protect legal rights.
We do not sell personal information. We share information only when it is needed to operate the website, support bookings, improve services, comply with law, or protect legitimate interests.
11. International Data Transfers
Because car rental booking services, analytics tools, hosting providers, and rental partners may operate in different countries, information may be processed outside your country of residence. Where required, service providers and partners should use appropriate safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.
12. Data Retention
We keep information only for as long as reasonably necessary for the purpose for which it was collected. Booking and support records may be retained for customer service, dispute handling, accounting, fraud prevention, and legal compliance. Technical logs and analytics data may be retained for a limited period to analyze performance and security.
If you request deletion, we will review the request and delete or anonymize data where possible. Some information may need to be retained if required for legal, accounting, fraud prevention, or dispute-resolution purposes.
13. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to your personal information, correction of inaccurate data, deletion, restriction of processing, objection to processing, data portability, or withdrawal of consent where processing is based on consent.
To make a privacy request, contact us at book@carthagecarhub.com. We may ask for information needed to verify your identity and locate the relevant records. If your request concerns a completed booking, the booking platform or rental supplier may also need to respond directly because they may control part of the booking data.
14. Marketing Communications
If we send marketing or promotional emails, we will do so where legally permitted or with your consent where required. You may opt out of marketing communications by following the instructions in the message or by contacting us. Service messages related to bookings, vouchers, pickup instructions, cancellations, or support are not marketing messages and may still be sent where needed.
15. Security
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure hosting practices, monitoring, and limiting access to data where possible.
No website, email system, booking widget, or online transmission can be guaranteed to be completely secure. You should use official booking channels, avoid sending sensitive payment details by email, and keep your voucher and account information confidential.
16. Children's Privacy
This website is intended for adults who are comparing or booking car rental services. We do not knowingly collect personal information from children. Car rental bookings generally require an adult driver who meets the supplier's age and driving experience requirements.
17. Accuracy of Rental Information
We work to keep website content accurate, including information about no deposit, no credit card, debit card, cash payment, insurance, full coverage, airport pickup, and hotel delivery. However, rental conditions can vary by supplier, vehicle class, season, and booking date. The final terms shown in the booking widget or voucher apply to your reservation.
18. Third-Party Websites and Maps
Our website may include links to partner sites, rental providers, Google Maps directions, external location pages, and other third-party resources. Those services may collect information under their own privacy policies and cookie practices. Please review their policies before submitting personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, booking technology, legal requirements, analytics tools, or business practices. The updated version will be posted on this page with a revised update date.
20. Contact Us
If you have questions about this Privacy Policy, website privacy practices, or a privacy request related to carthagecarhub.com, contact Carthage Car Hub at book@carthagecarhub.com.